What's new in the Chathive docs?

The most recent updates includes file upload to both Chatbot and AI form.

June 2025

• Allow file upload in the chatbot or AI form

• Layout changes to accommodate the file upload changes

• Crawler config changes

  • New config

    • followRedirect let's the crawler follow a redirected url and not see it as deleted

  • Updated config

    • pathsToMatch has been changed to a array to allow for more simpler regex patterns

    • pathsToExclude has been changed to a array to allow for more simpler regex patterns

  • Crawler will now log any errors with incorrectly configured pathsToMatch or pathsToExclude regex patterns

• Analytics REST API

  • Get conversation statistics

May 2025

• Crawler login playbook

• Extended Tools template variabels with conversation object

April 2025

• Manage tags through the API

February 2025

• Chathive tools

• Link field add to customer

November 2024

• Crawler overview page

  • Fixed user agent

  • List with approved IP addresses

• Crawler can now crawl documents

  • Excel

  • Microsoft Word, Google Docs and LibreOffice

  • PDF

  • Powerpoint

  • Text, Markdown, richText

• Crawler config has been expended

  • documentsToExclude

  • documentsToInclude

October 2024

• Sessions REST API

• AI form SDK static methods

September 2024

• Updated Chathive's developer documentation

• AI form SDK

August 2024

• Crawler config added

April 2024

• Embed widget into your app

• Open widget on init

• Provide customer data to the SDK to identify you customers

• Provide context to the SDK to give the agent where information about the current customer

March 2024

• New mobile design, Widget is now fullscreen when opened

• Add new SDK methods to enable or disable notifications