What's new in the Chathive docs?

The most recent updates includes file upload to both Chatbot and AI form.

June 2025

  • Allow file upload in the chatbot or AI form

  • Layout changes to accommodate the file upload changes

  • Crawler config changes

    • New config

      • followRedirect let's the crawler follow a redirected url and not see it as deleted

    • Updated config

      • pathsToMatch has been changed to a array to allow for more simpler regex patterns

      • pathsToExclude has been changed to a array to allow for more simpler regex patterns

    • Crawler will now log any errors with incorrectly configured pathsToMatch or pathsToExclude regex patterns

  • Analytics REST API

    • Get conversation statistics

May 2025

April 2025

  • Manage tags through the API

February 2025

November 2024

  • Crawler overview page

    • Fixed user agent

    • List with approved IP addresses

  • Crawler can now crawl documents

    • Excel

    • Microsoft Word, Google Docs and LibreOffice

    • PDF

    • Powerpoint

    • Text, Markdown, richText

  • Crawler config has been expended

    • documentsToExclude

    • documentsToInclude

October 2024

September 2024

August 2024

April 2024

  • Embed widget into your app

  • Open widget on init

  • Provide customer data to the SDK to identify you customers

  • Provide context to the SDK to give the agent where information about the current customer

March 2024

Last updated

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